Wokfow User Manual
Welcome to the Wokfow (Smart Sales & Automated Follow-up System) user documentation!
Wokfow combines Large Language Models (LLMs) with multi-channel instant messaging tools to provide a comprehensive suite for intelligent customer communication, automated marketing campaigns, and detailed sales funnel follow-ups.
🌟 Key Features
- ⚡ Smart Multi-Channel Chat: Real-time message reception and replies for channels like WhatsApp and Telegram. Wokfow's AI assistant automatically identifies intent and drafts replies matching your business logic.
- 🤖 Automation Engine: Visual workflow builder to assign contacts to different funnel steps and trigger automated follow-up sequences.
- 📊 Precise Campaigns: Broadcast templates to target customer lists with strict safety rate-limiting to prevent spam filtering.
- 🔐 Organization Isolation: Enterprise tenant data isolation using Supabase RLS (Row Level Security).
🚀 Getting Started
Follow these core steps to configure and start using Wokfow:
- Connect WhatsApp Account — Scan QR code via Connect page to bind your device.
- Configure Automation Campaigns — Build your DAG flowcharts and automate client touchpoints.